---
title: "About Lio"
description: "Your European ground team: fast answers, vetted suppliers, transparent pricing and dependable on-trip support for travel agencies and tour operators."
canonical: https://lio.travel/about
updated: 2026-10-27
---

# About Lio

Lio is a European destination management company for travel agencies, tour operators
and event planners. It combines fast answers, vetted suppliers and transparent pricing
with responsibility for the ground arrangements from arrival to departure. Partners
see every supplier cost before approval, with 0% markup when hotels pay Lio a commission (otherwise a flat, itemised 5%), with 24/7 on-trip support
included for them and their guests.

## Values

- **Every cost in the open** — We negotiate supplier rates, show you every cost. Hotels pay us a commission, so there’s no markup on your quote. You know what the trip costs and how we’re paid before you approve it.
- **A first draft in minutes** — Share the trip details and get a first draft itinerary to react to. Change a hotel, adjust the pace, and we refine it with you. We handle the options, rates and supplier follow-up so you can keep the sale moving.
- **Quality in every booking** — We work with vetted suppliers and choose stays, transport, guides and experiences to match your clients’ needs, standards and budget.
- **There when it matters** — We handle the ground arrangements from arrival to departure. If plans change, you and your guests have a team to turn to, with 24/7 on-trip support.

## Contact

- Email: mark@lio.travel
- Enquiry form: [Contact](https://lio.travel/contact)